Cons:
* Incompatible with Windows XP. When connected a WinXP system you'll get error bubbles telling you of a failure of a mass storage device and that an unsupported device was installed. Prior Sansa devices managed to be truly plug-n-play compatible with XP, so why not this one? I know XP is old, but people still have it due to Vista being its replacement.
* Uses a nonstandard input jack that requires a special USB cable. If one end of the cable is a full-size USB cable then there's no reason the other side can't be a standard mini-USB port. Forcing users to use propreitary cables like guarantees the user will either lose the cable or will try to connect it to a computer when the cable is not available.
* Sandisk provides poor customer support. The tech on the other end of my online chat ended the conversation after about 4 minutes of silence on my part because an important call came through. As I was typing a message to wait a second he killed the connection. I'm sure he was monitoring multiple windows, so why'd he have to shut me down? After that I called support but I didn't have the time to go through support. They offered to call back at a certain time but they did not call.
* The buttons and headphone jack aren't positioned well when using the MP3 player while jogging. Some buttons are too easy to hit accidently, the headphone jack is in a bad spot.
* Like all Sandisk MP3 players, it turns on and plays music automatically when connected to a PC. Chances are if I'm connecting it to a PC I either want to charge the battery or change its contents: NOT listen to it!
Pros:
* Good sound quality
* Reverse shuffle memory. This is possibly the first device I've ever owned that keeps track of the songs it has played when in Randon/Shuffle mode. Most devices are lazy and will send you to a random track when hitting reverse, but the Fuze will actually send you to the previous track after clicking this button. I like this a lot.
* Large bright screen that shows plenty of information
* Easy to use menu (each generation of Sandisk MP3 players is always accompanied with improvements in this system)
* It would be a great MP3 player for users running computers with Windows Vista (and possibly Win7) and who don't need to contact support.
Get more detail about SanDisk Sansa Fuze 4 GB Video MP3 Player (Red).
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