We have owned this device since it came out. Recently, it stopped working as we remembered it.
When you hook it up via USB cable, it would appear with the green icon in the lower right corner, and was recognized as a "Mass Storage Device." If you go into Device Manager, it appears under the Hard Disk section. Everything we loaded on went fine.
Flash forward to this month. For some reason, it was coming in as "Found New Hardware" as an MTP Device. Looking under Device Manager, it comes in under Portable Device. This might be ok, however, we were no longer able to save files onto the device as we had been doing using Windows Explorer drag&drop. When we disconnected, it was stuck in WAIT and the screen never cleared.
I realized the difference when I connected the Panasonic MP3 player to a computer that does not get Windows updates. Connecting via USB cable, the mp3 player worked properly.
Doing Internet searches, I pinned it down to being the fault of Windows Media Player version 11. This new version forces the device to be seen as an MTP. That might be fine for some mp3 players, but this Panasonic just doesn't work well under this scheme.
We managed to get rid of WMP version 11 and are now back at version 9. Connecting, the Panasonic mp3 player comes up as we fondly remembered it. Now we are hoping it works just as well.
We love the sound of this mp3 player and hope it works much longer now. Microsoft-- please stop monkeying with our OS!Get more detail about Panasonic SV-MP020 Digital Audio Player.
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