The description of this product really gets you excited. And it's not that it doesn't do what it said it would but it is difficult to really understand at first. We too had problems downloading music. The device will actually allow you to download music on to it but you can't play it back. In order to play back it must be on a SD card and that needs to be a 2GB or less. The color is great, and it works great for you kids. We also notice that sometimes the screen will freeze up and you can't even turn it off without resetting. We purchased 2 for our 5 year olds, they both enjoy them. Unfortunately one of our girls lost hers already. Whether or not we replace it is up the air but since we purchased the speakers along with it we may be limited to this MP3. Get more detail about Digital Blue 671 Disney Mix Max Princess Flower Personal Media Player.
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