By the way, I bought this at Walmart and I see on Amazon here that's it's not being marketed as a video player. On the official website and store packaging it is. Must not be a point to make on here, since it's false. I wanted to affirm what some others said. It takes FOREVER to put music on it and I can't do it with their software, only through Windows Media Player. It must just not be very compatible with Vista.
For a regular mp3 player, this item is very good. Graphically is cool and plays music fine. My main concern is the problem I went through in trying to get the thing to play video. First you have to install converter software to make your videos compatible with the player, which wasn't a problem with me. But I couldn't get the software to recognize the player. I sent an email to their support and was told to update the firmware. On the page for my item, the firmware update was a dead link, so I got another link and proceeded to download the update. As it was installing, it needed to connect with the device to finish the process but it couldn't detect the player once again. The also gave me a link to another update on firmware for a player that was not mine and therefor useless.
On a second attempt to fix the problem, they emailed me and told me I would have to prove my item was bought within the last year with receipt and they would send me a replacement for the item with some ungodly shipping fee. Or, they informed me, I would have to buy a new one. I was upset by this because I didn't see my player as defective as it has never given me any trouble and the problem is they refuse to update their software. After their response, I have come to wonder if the thing ever was made to or able to play video in the first place or if that was some sort of trick marketing to get me to buy it.
I've never left a review on here before but the run-around they gave me prompted me to write.Get more detail about Rca M4002 Opal Series Mp3 Player With 1.5-Inch Oled (2 Gb).
No comments:
Post a Comment